OneCup Cards - Legal Information and Policies

Privacy Policy

Introduction

Welcome to OneCup Cards, operated by OneCup LLC. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our digital loyalty card platform. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Personal Information: When you sign up, we collect information such as your name, email address, phone number, and payment details. We may also collect additional information you provide to us, such as feedback, inquiries, or communication with customer support.
• Usage Data: We collect data on how you interact with our platform, including pages visited, features used, and transaction history. This data helps us understand how users utilize our services and allows us to improve the user experience.
• Cookies and Tracking Technologies: We use cookies to enhance your experience and collect data on usage patterns. Cookies help us remember your preferences and improve the functionality of our platform.

How We Use Your Information

• To Provide Services: We use your information to manage your account and provide our digital loyalty card services. This includes processing transactions, managing your digital cards, and offering customer support.
• Communication: We may send you updates, promotional materials, and notifications related to your account and our services. You can opt-out of receiving promotional communications at any time.
• Improvement and Analytics: We use data to improve our platform, analyze trends, and develop new features. This helps us understand user behavior and enhance our services.
• Legal and Regulatory Compliance: We use your information to comply with legal and regulatory requirements. This includes preventing fraud and ensuring the security of our platform.

Sharing Your Information

• Third-Party Service Providers: We may share your data with third-party vendors to help us provide our services (e.g., payment processors, email services). These third parties are obligated to protect your data and use it only for the purposes specified by us.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests. This includes compliance with court orders, subpoenas, and other legal processes.

Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

• Access and Correction: You can access and update your personal information through your account settings. If you need assistance, you can contact our support team for help.
• Data Deletion: You can request the deletion of your data, subject to legal obligations. Deleting your account will result in the removal of your personal information from our active databases.
• Opt-Out: You can opt-out of receiving promotional communications at any time. To unsubscribe, follow the instructions in the communication or contact us directly.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or via email. Continued use of our services after any changes to this policy constitutes your acceptance of the revised policy.

User Terms

Introduction

These User Terms govern your use of the OneCup Cards platform, operated by OneCup LLC. By accessing and using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our platform.

Account Registration

• Eligibility: You must be at least 18 years old to create an account. By registering, you represent and warrant that you meet the eligibility requirements.
• Accuracy: You agree to provide accurate and complete information during registration. You are responsible for keeping your account information up to date.
• Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other security breach.

Use of Services

• Permitted Use: You agree to use our platform for lawful purposes and in accordance with these terms. You must not use our services in any way that breaches any applicable local, national, or international law or regulation.
• Prohibited Activities: You must not engage in any activity that could harm our platform or other users, including but not limited to spamming, hacking, or distributing malware. Any attempt to interfere with the proper functioning of the platform is strictly prohibited.
• Intellectual Property: All content on our platform, including trademarks, logos, and software, is owned by OneCup LLC and protected by intellectual property laws. You may not use our intellectual property without our prior written consent.

Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in any conduct that we deem harmful to our platform or users. In the event of termination, you must cease all use of the platform and destroy any copies of our materials in your possession.

Limitation of Liability

OneCup LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our platform. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses. Our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless OneCup LLC and its affiliates from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the platform, your violation of these terms, or your infringement of any rights of another.

Changes to User Terms

We may update these User Terms periodically. We will notify you of significant changes through our platform or via email. Continued use of our services after any changes to these terms constitutes your acceptance of the revised terms.

Merchant Terms

Introduction

These Merchant Terms govern your use of the OneCup Cards platform to offer digital loyalty cards to your customers. By signing up as a merchant, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our platform.

Merchant Account Registration

• Eligibility: Only businesses and individuals with legal capacity can create a merchant account. By registering, you represent and warrant that you meet the eligibility requirements.
• Accuracy: You agree to provide accurate and complete information during registration. You are responsible for keeping your account information up to date.
• Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other security breach.

Use of Services

• Permitted Use: You agree to use our platform to create and manage digital loyalty cards for your customers. You must not use our services in any way that breaches any applicable local, national, or international law or regulation.
• Prohibited Activities: You must not engage in any activity that could harm our platform, other users, or customers, including but not limited to fraudulent activities or distributing malware. Any attempt to interfere with the proper functioning of the platform is strictly prohibited.
• Intellectual Property: All content on our platform, including trademarks, logos, and software, is owned by OneCup LLC and protected by intellectual property laws. You may not use our intellectual property without our prior written consent.

Fees and Payments

• Subscription Fees: Merchants are required to pay subscription fees as outlined in our pricing plans. Fees are subject to change, and we will notify you of any changes in advance.
• Payment Processing: You authorize us to charge your payment method for the subscription fees and any other applicable charges. Payments are processed securely through our third-party payment processors.
• Refunds: Refunds are issued in accordance with our refund policy, which is available on our website. Any disputes regarding payments must be reported to us within 30 days of the transaction.

Termination

We reserve the right to suspend or terminate your merchant account if you violate these terms or engage in any conduct that we deem harmful to our platform, other users, or customers. In the event of termination, you must cease all use of the platform and destroy any copies of our materials in your possession.

Limitation of Liability

OneCup LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our platform. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses. Our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless OneCup LLC and its affiliates from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the platform, your violation of these terms, or your infringement of any rights of another.

Changes to Merchant Terms

We may update these Merchant Terms periodically. We will notify you of significant changes through our platform or via email. Continued use of our services after any changes to these terms constitutes your acceptance of the revised terms.

Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

OneCup LLC
651 N Broad St - Suite 201
Middletown, DE 19709
United States
Email: support@onecup.cc
Phone: +1 802-300-3737

Thank you for choosing OneCup LLC.